Following local government guidelines, we've taken various safety measures to protect our site staff due to 2019-nCoV. NEUROSPEC Online remains open and we aim to deliver within the outlined delivery times.
NEUROSPEC AG offers repair/replacement for the Active Two Battery Box Cell after the initial defect liability period.
Please note: If the battery box is sent from outside Switzerland, a hazardous goods certificate (downloadable after payment) must accompany the goods as otherwise any of the freight courier companies will neglect shipping the goods.
Warranty Handling Charges include inspection, (some) cleansing, adjustments and maintenance for certain products (please enquire) outside the defect liability period (warranty) plus freight and insurance fees to a NEUROSPEC AG maintenance facility and back to the customer.